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If
you need assistance or have general questions, please call
1-877-442-2777
or e-mail
jsmith@h-gac.com
Hours
of Operation:
8 am - 5 pm,
Monday - Friday

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How
long will it take to process my application?
Applications
are assessed immediately upon receipt (first-come, first serve).
However, if the application is partially incomplete this will
cause a delay in processing. If applications are still incomplete
upon program deadlines and funding limitations; some applicants
may not be served.
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When
will I know I have been approved for assistance?
The
process can take several months. Many factors can affect approval
and timeframe for assistance, such as: when a completed application
with required documentation is received by H-GAC, how many eligible
applicants are being processed, contractor schedule, city/county
regulations, state review/decision, etc. H-GAC will notify applicants
of application status immediately upon State approval decision.
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What
type of assistance will I receive?
Assistance
will be in the form of Repair, Rehabilitation, or Reconstruction.
No cash assistance will be provided to applicants.
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I
made repairs; will I be reimbursed?
No.
Funding for this Disaster Recovery Program is a Federal "Grant",
which is designed to repair, rehabilitate or reconstruct existing
damage as a result of hurricane Ike, which made landfall September
13th, 2008.
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What if I received FEMA/SBA/Insurance/Other
assistance?
Repairs
made utilizing FEMA/SBA/Insurance or Other Authorized Housing
Assistance Program funding may be considered "Duplication of Benefits"
if the household cannot provide accurate documentation regarding
how housing funding was used. The federal regulation strictly
prohibits "Duplication of Benefits". Therefore, applicants
who received (FEMA/SBA/Insurance/etc.) assistance will be asked
to submit the following documents in order to determine if
funds were appropriately spent:
1.
2.
3.
4. |
Award
Letter(s) (Amount Awarded)
Insurance Adjuster's Summary of Damage and Payout Amount
Receipts of Purchases/Services
Photos (before & after)
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The following are
some "Eligible Repairs/Expenses, which may limit deductions from
housing assistance:
1.
2.
3.
4.
5.
6.
7.
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Structure Repairs (Roof, Foundation)
Plumbing/Electrical/HVAC
Doors/Windows/Siding
Debris Removal
Interior Repairs (Ceiling, Walls, Flooring)
Leveling/Grading Property
Demolition
Septic/Well
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Inability
to document proper use of FEMA/SBA/Insurance/Other Agency assistance
may result in a reduction in the amount of assistance that can
be provided through this program and the applicant may be required
to pay for the resulting "GAP".
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